In this post, I will only be examining one of the issues that were examined by the court - the issue of who "makes" a recording.
In Singtel Optus Pty Ltd v National Rugby League Investments Pty Ltd (No 2)  FCA 34, Rares, J found that the subscriber to the TV Now Service was the principal who "made" the recording. This is important because it releases Optus from liability for primary infringement and brings the subscriber under the protections of s111 of the Copyright Act (1968) which allows the "Recording [of] broadcasts for replaying at more convenient time".
According to Rares,J at :
"the user of the TV Now service makes each of the films in the four formats when he or she clicks on the “record” button on the TV Now electronic program guide. This is because the user is solely responsible for the creation of those films. He or she decides whether or not to make the films and only he or she has the means of being able to view them [...] The service that TV Now offers the user is substantively no different from a VCR or DVR."At :
"[...] The legislative materials do not support the rightholders’ argument that, in effect, the user could only utilise technology or equipment with which he or she had some greater connection than the “record” button on the TV Now electronic program guide"Rares, J approached the TV Now services as an analogue for already existent non-infringing technologies and recognised that the exception in s111 was to allow for technological advances, arguing at  that:
"The value of the exception created by the Parliament, that is designed to give greater flexibility to individuals so as to take advantage of technological advances, would be seriously eroded if a service provider, who has structured a service as carefully as TV Now, had to lead evidence about each user’s individual purpose on each occasion of use"These arguments were rejected by the Full Bench and their findings, if brought to their logical conclusion, would erode the usefulness of s111 to encourage technological advances.
At  the Full Bench placed the emphasis on the producing of the "physical thing" (ie. the recording), rather than the actions that caused the "thing" to be made. This, by definition placed greater emphasis on the service provider rather than the subscriber as a "maker", rejecting Rares,J's argument that the user did not need a "...greater connection than the record button..." (Singtel Optus Pty Ltd v National Rugby League Investments Pty Ltd (No 2) FCA 34 at .)
The Full Bench stated at :
"We merely note here that a subscriber’s clicking on a button labelled “record” may trigger a sequence of actions which result in copies of a selected programme being made, but it does not necessarily follow that the subscriber alone makes that copy."Furthermore, the Full Bench rejected the analogy with already existent technologies stating that the "TV Now" system performs the functions of the Optus-subscriber relationship (albeit automated), not just the recording function, and stated at  that:
"is not apparent to us why a person who designs and operates a wholly automated copying system ought as of course not be treated as a “maker” of an infringing copy where the system itself is configured designedly so as to respond to a third party command to make that copy"If this argument is brought to its logical conclusion, it would be extremely difficult for a cloud service provider with which an individual had a contractual relationship to allow their service to be used by that individual to make a recoding of copyrighted material. If they did, the service provider is likely to be the "maker" as it was in this case.
This argument pushes many different automated subscriber cloud-based services outside of the s111 exception. This ultimately erodes the utility of the exception in s111 and ultimately ties it to physical devices over which a user has possession and control and excludes any cloud-based subscription service which enables a user to use that cloud service to make a recording of copyrighted material.
The emergence of cloud-based services that allow access to recorded digital content, such as TiVo (EDIT: although this is not strictly a cloud based service, the problem comes from the mediation of commands by TIVO from the user to the device [thanks to @neatest for pointing this out]), are now under considerable threat from copyright holders and the danger is that investment in these innovative technologies will be stalled in Australia.
As has been pointed out repeatedly, hindering access to content is a major driver of copyright infringement. However, rightsholders have been extremely reluctant to engage with technology to enable that access, preferring to hinder technological advancement by litigation (and where that fails, legislation).
Technology companies have become extremely frustrated with the content industries, stating that they may as well be "talking to a brick wall". Content industries themselves seem to be content to rely on ever more draconian copyright laws to protect their ailing business models.
While unfilled consumer demand remains and consumer behaviour continues to change in response to technology, infringement will continue. Parliament must recognise that the law must adapt to these changes in consumer behaviour and to some degree accommodate those changes (while still protecting the interests of copyright holders). As Rares, J pointed out in his FCA opinion at , s111 was constructed to do exactly that.
However, the interpretation of s111 by the Full Bench has eroded its usefulness and their construction of the section is backwards-looking, legalising old technologies while ignoring the new. Unless this construction is re-examined and widened in the inevitable appeal to the High Court, parliament must expand s111 to reflect the realities of modern consumer behaviour. If it does not, investment in new legal technologies that advantage both technology and rightsholder companies will stall. The inevitable result is more infringement and that benefits no-one.